I love my schedule this week (day time shift 7am to 4pm). I reached home earlier today 'coz Jigs (our trainer) sent us home 30 minutes earlier, since we finished the module ahead. I was able to skip the traffic and the peak hour for MRT. My head is not aching anymore like yesterday too. Maybe because I slept for more than ten hours last night.
We started with the training in Dell (did I already mention this?) last Monday and I'm really enjoying it. New people, new workplace, new stuff to do everyday, new learning, which means new adventure. It was easier for me to be at ease on training since I'm with some my colleagues from u-verse. The learning environment is comfortable and our trainer (Jigz) seems pretty cool.
Dell is really a tough account 'coz you need to do a hardcore troubleshooting with the customer over the phone, more than doing diagnostic on the problems, you really need to dismantle and reassemble the pc (both laptop and desktop). I honestly know a little about troubleshooting since I worked with old computer units before, but I'm confident that I will be able to learn a lot during the training. So far we were exposed to different computer models and peripheral that we will be supporting. It's really cool 'coz most computers are really new and highly advanced. And as what Jigz said, if you have worked for Dell, it's really a feather on your cup, since it's a big company, and if you do good, any Dell companies world wide can hire you and I'm looking forward to that.
Transferring to Dell was a bit rough for me at first, I had to apply to other company thinking I won't be admitted. I really thought I was gonna be transferred to a Sales account, which I strongly disapproved ever since. But God is really good for me (Alhamdulillah!), He gave me to Dell 'coz He knew it's what my heart wants. That's why no matter how far my place to Libis - Eastwood is, I'm still excited to go to work everyday. There is nothing so exciting than doing what your heart really desires. And as long as you believe that you can do it, there is nothing impossible, just let your self out there and always keep the faith. 'Til next time, great Tuesday night to everyone!
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