A lifelike movie

Wished life is like a movie, where ending or conclusion of the whole thing is confirmed at the end of two or three hours. Though sometimes it got a sequel but at least you won't have to wait for a lifetime for it to end, sad or happy ending, at least it ends and you move on to the next movie and start over with different characters, different people, a brand new experience, totally new adventure. But of course we all know life isn't like that. But seriously, what are these movies for?Aside from entertainment (and we know that very well) that makes you laugh, cry, scared the shi* out of you, what else? Is making you full of hopes that everything will be ok soon a part of it? What if everything won't turn out to be ok?what now?..I just don't understand sometimes. No matter how you tried yourself to look at the bright side the other side just keeps catching up, it's like a race, your vision becomes unclear and this dark side is really competitive you know!. Grrr, I feel so pathetic thinking about the problems that have been around for century.

You might be wondering what's this ranting all about?I'm writing this not because I'm blaming my family nor I blame myself for how things are going right now. Its just that you don't know who to blame and to whom you can talk to, so just let this blog take all of it. For sure it listens and speaks for you, though it won't give you any advises at all. Anyway, the problem of the century that I'm referring to is 'money'...simple thing, but yes, without it, everything falls out of place (atleast for our family). You work hard or harder than you thought to provide your family, sacrifice your personal needs and dreams just to give them money' at least to help them with their everyday need, still not enough for them. Sometimes I really wished mom and dad were still alive to back me up for all of these. I mean I may not be giving them a big amount but at least I'm helping them, I don't have my own savings for crying out loud. I'm getting older and soon I'll be alone, who will take care of myself when that happens?..I want to have a family of my own too. Don't they see it. How can I start saving up for myself if all the extra money that I earn goes to them? I know these thoughts or sentences I'm writing here just don't go with one another anymore (just forgive my sentence construction and all that). I hope I have the courage to tell them that they can't just leave everything to me, I mean I have to earn for my self as well [Big sigh..really big sigh]

This is long enough for a drama movie, I'm not used to it 'coz I'm into funny stuff. Anyway, for sure there will always be a way how to end everything with smile. If this is a movie for sure my director is doing a lot of cuts and retakes to make this movie inspiring and he is having a hard time now (hehehe)..and in case it ends not so good this time, then expect a sequel and I'll make sure it's gonna be a happy ending..'til next part, great day everyone..smile",)...

Production Floor here we come

Two weeks of nesting period is over and we are heading to the floor next week (this coming Saturday already). Well, don't know if I still feel the excitement 'coz we will be doing the same thing as what we've been doing for past two weeks in OCP basically. Glad that we were not ask to extend for another week, though we would love that 'coz we have two hours of training, which means we only have 6 hours phone call left (petiks mode hehe).

I don't feel the pressure just yet, maybe because scorecards are not yet rolled out and I think that I was able to handle the task just fine. After all I've been in call center industry for almost two years now, so call handling is not really an issue at all. I just need to learn more about the troubleshooting and the tools are still strange to me, it takes time I know.

I'm looking forward to be enjoying my work in Dell. And besides it's time for me to get elevated, I know it's pretty early since its been what?two months with Dell?..but considering my stay (a year and 5 months) with Sitel since at&t, it's already something and who knows 2011 is just my luck year. I can start with being an Resolution Specialist (RS) maybe then a Trainer position, which is really my goal, my passion. Thinking of all these makes me really wanna go to work everyday.

Glad that I Passed the Certification

I passed the certification for Dell account successfully last Friday. I thought I was gonna retake it. My score wasn't really outstanding but at least I made it with only one take. Only half of us passed but the rest got a chance to retake it for the last time. Hope they will make it too.

We still have one more week to complete the Product Training. A week after that we will be endorsed to production floor and we'll start taking live calls already. I kinda miss talking to Americans for some reason, I miss taking calls.

I'll be turning a year and five months with Sitel tomorrow (Nov 8). Hopefully I'll be promoted to a trainer or at least floorwalker before I'll turn two years. I know it's a bit hard 'coz I'll be back to square one with Dell, but of course it's possible and I'm gonna work on it Inshallah (In God will). So for now, I got to do what I have to do out there and be the best that I can be.