Didn't expect what happened at work today. Performers for first quarter were awarded, it was unannounced actually, it wasn't really a formal recognition, the people from management just showed up on the floor and gathered themselves to give out the certificates. To my surprise one of the awardees was me, I thought I misheard my name or something. I got the highest "Customer Experience or CE" with an average of 100% (CE is based from the survey results submitted by Dell Customers that we spoke with) for the month of April. And the surprise didn't end their, I heard my name once again when they announced the highest CE for the whole Quarter 1. I couldn't almost believe, I don't really qualify myself as the best, 'coz I know I still have a lot of things to learn and there are a lot of better folks at work that I sometimes get insecure with. But I guess I'm half lucky too at the same time. I believe in luck, to my definition it's synonymous with right moment, we may all deserve of something, but not all of us deserve to have it all at the same time.
Meanwhile the Team's performance (we are clustered per Team at work with one Supervisor) for Quarter 2 has been promising. Started with me who just took home the highest CE for the first week of Quarter Two (I enjoyed the cash prize by the way) and our Participation Rate for Sales has been consistent for four weeks now (so it means we got a total of Php 20,000.00 for our Team Building Fund). The Team is also ranking first in terms of CE and other metrics but over-all we are currently in Second spot, we came short in our attendance and one other metric. I don't really expect too much for our team, but I wanna keep my hopes up especially for the all the teams to pass most of the metrics this quarter.
It always feels good to be recognized for your effort, it lets you know that you're doing great with what you do because sometimes you are too busy to notice it at all.
Meanwhile the Team's performance (we are clustered per Team at work with one Supervisor) for Quarter 2 has been promising. Started with me who just took home the highest CE for the first week of Quarter Two (I enjoyed the cash prize by the way) and our Participation Rate for Sales has been consistent for four weeks now (so it means we got a total of Php 20,000.00 for our Team Building Fund). The Team is also ranking first in terms of CE and other metrics but over-all we are currently in Second spot, we came short in our attendance and one other metric. I don't really expect too much for our team, but I wanna keep my hopes up especially for the all the teams to pass most of the metrics this quarter.
It always feels good to be recognized for your effort, it lets you know that you're doing great with what you do because sometimes you are too busy to notice it at all.
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