Patient is a virtue

Finally got the itinerary for my trip to Malaysia yesterday. I thought I was going to waste a 3k pesos for the round trip ticket. I booked the ticket online last 19th and didn't receive any itinerary or confirmation from the Cebu Pacific, and the worst is, I couldn't even check it online because the confirmation number was not working (only to find out that I was using the wrong number lol). After calling them for three times the representative told me that I had to wait for 24 hours. Just when I was ready to call them again and I was really irate, I decided to check my mail and there was my itinerary. It went through after 24 hours. Patient is really a virtue. Now I understand our customers more in at&t why the are so irate sometimes. And as a customer too, I just need to trust the representative, although I wasn't told at first that it takes that long to confirm a flight using a debit card. I'm glad that I can visit my sister in Malaysia this July 30th. It would be my first time to fly outside the country and hopefully it would be a great experience. My coach filed my leave yesterday as I requested from July 29th to August 6th and he assured me that its gonna be approved. Can't wait for that day, God is so great!