Just logged out from work and one more shift tonight and off again. The month is almost over and my NetSat (customer survey) is still not passing, though almost making it at 70.56% (passing mark is 71.00%) I still believe that I can make it before this month ends, just need one more passing survey and I'm good. Our team stat looks good too this month.
Coach Luther told us this morning (although not official yet) that the at&t u-verse will only be up to August of this year. That means we would handling different account which I heard is also a technical account but our customers will be British this time. Its kinda sad that we need to start over, start familiarizing different technologies and tools, and ofcourse new mind sets of customers. But I think it would be exciting too and it would be a new opportunity for all of us, though it would be a new start. And what's good about it (according to our coach) is that the incentives are better and that's something we look forward for.
I'm still in the office right now, I don't know If I would have a better connection at home 'coz Globe Broadband is freaking not-just-good lately. By next week I would be checking the benifits from Suncellular and would switch to them most likely no matter what (either pre-paid or post paid).
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