Month of May is over. It was another good month for me and for our team. The team finished the month with all green in scorecard. Although we ended up number three (out of 7 teams) we were the only team who passed all the metrics in scorecard. I'm glad that my NetSat (customer satisfacation survey) went up from last April's 66.67% to 83.3% last month. Although I came short in two metrics, I still passed the overall ratings. Thank's to my two coaches (Luther and Candy) last month and to our QA who continously giving me feedback.And I'm really hoping that I'll be able to sustain it. I really want to be promoted to a higher position and if that time comes I hope I'm more than qualified and really
deserves the position I didn't really think that I would be able keep this type of work at first, neither I thought of surviving the life in Manla. I was planning to apply for work abroad supposedly. But God is really great and has better plans for me. He wanted me to stay and somehow helped me a lot and my family. My communication skills is better now (I must say), and this is what I really wanted eversince. I'm still gonna work abroad. But not for now, the perfect opportunity will just come,and by that time, I'll be more ready to accept it. For now, I'm enjoying my work and looking better month this June.