Glad that I Passed the Certification

I passed the certification for Dell account successfully last Friday. I thought I was gonna retake it. My score wasn't really outstanding but at least I made it with only one take. Only half of us passed but the rest got a chance to retake it for the last time. Hope they will make it too.

We still have one more week to complete the Product Training. A week after that we will be endorsed to production floor and we'll start taking live calls already. I kinda miss talking to Americans for some reason, I miss taking calls.

I'll be turning a year and five months with Sitel tomorrow (Nov 8). Hopefully I'll be promoted to a trainer or at least floorwalker before I'll turn two years. I know it's a bit hard 'coz I'll be back to square one with Dell, but of course it's possible and I'm gonna work on it Inshallah (In God will). So for now, I got to do what I have to do out there and be the best that I can be.